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How do I authorize a new device when I log in?
Just follow the voice prompts: select 1 to confirm authorization or 2 to cancel it. You can request up to 5 phone verification calls in 1 hour. Email verification: when you request email verification, we'll send a link to the email linked to your account. Open this link to confirm authorization. If you can't open the link from email, try copying and pasting it to your browser.Published on 31 Aug 2023Updated on 9 May 202613,883How do I select the correct network for my crypto withdrawals and deposits?
., just as different modes of transportation differ in speed and security. After selecting the network, you can copy the deposit address at OKX directly. Open the other exchange platform or wallet. Paste in the address you just copied from OKX under Withdraw, follow the prompts to fill in the relevant information, and confirm to complete a deposit. Important note: the platform currently doesn't support depositing USDT on the BSC network.Published on 22 Aug 2023Updated on 6 May 202621,470What are the most commonly used DApps?
Please refer to the product pages for the actual interface.How do I check my Web3 Wallet authorization records? You can view your authorization records at: Web3 homepage > ApprovalsHow do I revoke an authorization? To revoke an authorization: Tap the authorization item > Select RevokeHow do I revoke an authorization (with Trader Mode enabled)? If Trader Mode is enabled and your address has no high-risk authorizations, the Approvals dashboard won't be displayed.Published on 15 Nov 2022Updated on 8 May 2026462What onboarding information is required for the non-profit organization (NPO)?
Sign, scan, and upload the account opening authorization form (a board resolution containing such authorization is also acceptable). Learn more about the types of institutions that are supported by us here.Published on 13 Oct 2023Updated on 12 Feb 202671What onboarding information is required for the government-owned enterprise?
resolution containing such authorization is also acceptable) The above information is only used for completing institutional verification.Published on 13 Oct 2023Updated on 6 Apr 202662What onboarding information is required for a Trust?
For example: Trust deed Complete the following template to finish verification Sign, scan, and upload the account opening authorization letter (a board resolution containing such authorization is also acceptable) The above information is only used for completing institutional verification. If you have any questions, please contact customer support or send an email to support@okx.com.Published on 13 Oct 2023Updated on 12 Feb 2026117How do I safeguard my Web3 wallet from fraudsters?
Refrain from authorizing unknown third-party project software to prevent information leakage and potential asset lossFraud case studyFraud case study 1: Guiding users to click on unfamiliar links for wallet authorization Review of fraudulent tactics: Tactic 1: Luring users with high-yield activities to open unfamiliar links and authorize their wallets. Tactic 2: Posing as official entities and guiding users to authorize wallets.Published on 13 Dec 2023Updated on 6 May 20261,014What onboarding information is required for a fund?
Identify all key parties Identify all parties involved in the fund, including the corporate officers, directors, ultimate beneficial owners, and any authorized users. Provide organizational documentation Provide organizational documentation that regulates and binds the fund and establishes its control and management structure.Published on 13 Oct 2023Updated on 12 Feb 2026122What onboarding information is required for a privately owned company?
letter (a board resolution containing such authorization is also acceptable) The information collected is used solely for the purpose of completing institutional verification.Published on 13 Oct 2023Updated on 12 Feb 2026281How do I start onboarding as an institutional user?
Can a corporate account change its authorized account user? Yes. To change the authorized account user, you’ll need to provide a new authorization letter along with the required documents of the newly authorized person, including a valid identity document and proof of residential address.Once submitted, our team will review the information as soon as possible. The review result will be sent to the email address linked to the account.Published on 10 Oct 2024Updated on 2 Feb 202655What can help prevent P2P crypto scams and protect my assets?
Never share authorization codes with third parties: avoid scanning unverified QR codes or providing authorization codes to third parties. Only seek support from official channels: always seek assistance from customer service through our chatbot. To learn about other types of scams, visit here.Published on 2 Sept 2023Updated on 12 Feb 20261,462What onboarding information is required for a Trust?
Authorized user: Persons who have access to and can operate your institution’s OKX account.What'll a Trust need to consider for the onboarding process? Identify all key parties Identify all parties involved in the trust, including the trustee, beneficiaries, grantors, and any authorized users. Provide trust documentation Provide documentation that outlines the key persons (for example, trustee, beneficiaries) of the trust.Published on 31 Jan 2025Updated on 9 Feb 20261What onboarding information is required for a family office?
Authorized users: Persons who have access to and can operate your institution’s OKX account.What'll a family office need to consider for the onboarding process? Identify all key parties Identify all parties involved in the family office, including the corporate officers, directors, ultimate beneficial owners, and any authorized users.Published on 13 Oct 2023Updated on 12 Feb 202670What onboarding information is required for a Publicly Traded Company?
Authorized users: Persons who have access to and can operate your institution’s OKX account.What'll a publicly traded company need to consider for the onboarding process? Identify all key parties Identify all parties involved in the publicly traded company, including corporate officers, directors, ultimate beneficial owners, and any authorized users.Published on 13 Oct 2023Updated on 12 Feb 202676What onboarding information is required for a privately owned financial institution?
Authorized users: Persons who have access to and can operate your institution’s OKX TR account.What'll a privately owned financial institution need to consider for the onboarding process? Identify all key parties Identify all parties involved in the privately owned financial institution, including corporate officers, directors, ultimate beneficial owners and any authorized users.Published on 13 Oct 2023Updated on 9 Feb 20261