All
FAQ
Announcements
Product documents
What's KYC: What to expect and why it matters?
What's KYC and why is it necessary for me to complete it? KYC, or Know Your Customer, is a regulatory and security process that financial institutions use to verify the identity of their users. It’s a key step in maintaining a safe, transparent, and legally compliant platform for everyone.Published on 24 June 2025Updated on 6 Apr 202659What's Leaderboard?
The Leaderboard is where real traders stand out, powered by transparent, real-time metrics. Whether you're aiming to showcase your trading edge or learn from top performers, this is where verified results take the spotlight. Traders are ranked in real time based on key performance indicators, including PnL %, Total PnL and Assets under management. To offer even deeper transparency, each public...Published on 25 Apr 2025Updated on 2 Jan 20266What is trigger order?
What are the common reasons a trigger order might fail? Here are the most common causes, the message you'll see, and what to do: 5% protection threshold exceeded - Place a new order when market conditions are less volatile. Insufficient balance - Top up your balance and place a new order. Token delisted - The order can't be retried. Choose a different token. Payment method invalid or expired - Update your payment method and place a new order.Published on 8 May 2026Updated on 8 May 2026What's Wallet Connect?
Wallet Connect or connects your OKX Wallet to your Exchange account, allowing you to transfer up to 10,000 USD daily without additional verification. This feature is currently available in select regions. Stay tuned for updates.How do I connect or disconnect a wallet from my account? Connect wallet: Go to Menu in the top-left corner > Profile and settings > Wallet Connect > Connect wallet >...Published on 7 Jan 2025Updated on 3 May 20261,340What's Options trading?
The potential gains or losses for both buyers and the sellers are unlimited What's the minimum capital requirement for Options trading? We impose minimum capital requirement as below.Published on 19 Nov 2024Updated on 5 May 202611What's a dusting attack?
Learn more about what dusting attacks are, how they work, how to identify them, and the steps you can take to protect your assets.What's dust in crypto? In crypto, dust refers to very small amounts of coins or tokens left over after trades or transfers. For example, one satoshi (0.00000001 BTC) is considered dust in Bitcoin. These amounts are usually too small to spend or even pay for fees.How's crypto dust made?Published on 4 Oct 2024Updated on 3 Mar 202614What's the multisig scam?
A multisig scam involves scammers creating elaborate schemes to trick users into signing or interacting with malicious smart contracts. These contracts are designed in such a way that they take control of your wallet, even if the permissions seem equal (1-to-1). This means that while it might appear that you have control over transactions, malicious smart contracts give full control to the...Published on 20 Aug 2024Updated on 5 May 2026102What's OKX Convert?
What's Convert? Convert simplifies the crypto conversion process by eliminating the need for multiple trades or frequent asset transfers between accounts, providing you with a seamless experience. It also allows you to exchange crypto at a lower threshold than the spot market.2. What's the difference between convert and spot trading? Convert uses a quoting model, which differs from the traditional order-matching model used in spot trading, resulting in no transaction fees or slippage.Published on 27 Sept 2023Updated on 7 May 20262,162What are untradable assets?
What are untradable assets? Untradable assets are crypto that OKX doesn't support, and can't be traded. To learn more about how to withdraw your untradable assets, see What should I do if I accidentally deposit crypto that OKX does not support? However, to improve our user experience, we support untradable asset withdrawals. Note: There's no collaboration of any kind between OKX and any service provider for untradable assets that OKX hasn't supported.Published on 26 Sept 2023Updated on 6 Apr 20263,948What's OKX Drops?
OKX Drops is OKX's exclusive NFT initial offering platform. You can find various handpicked projects with builders, artists, creators, and celebrities here.What events does Drops support? Drops has successfully launched a wide range of activities, and you can now participate in various types of events, such as allowlist giveaway, mint, and airdrop subscriptions. Drops events are supported across...Published on 30 Aug 2023Updated on 11 Mar 202676What is sub-account?
A sub-account is a secondary account connected to your OKX account. You can create multiple sub-accounts to diversify your trading strategies and reduce risks. Sub-accounts can be used for spot, spot leverage, contract trading, and deposits for standard sub-accounts, but withdrawals and buy/sell crypto (P2P trading) are not allowed.How do I create a sub-account?On the web Open OKX website and...Published on 22 Aug 2023Updated on 30 Apr 20261,845What's a limit order?
What's a limit order and market orders? When placing an order to buy or sell to close a position, the most commonly used order types are limit orders and market orders. You can choose the order type that best suits your trading needs.What's a limit order? A limit order is an order where you set the order quantity and the maximum price you are willing to buy or the minimum price you are willing to sell.Published on 22 Aug 2023Updated on 3 Apr 2026178What's a token airdrop?
A token airdrop is a marketing strategy employed by crypto startups such as Arbitrum and Zksync to promote their projects and new tokens, while also rewarding their early participants. It involves distributing the project's native cryptocurrency to current or potential users for free. Airdrops may have different requirements, such as the number of interactions with on-chain DApps, investment...Published on 10 Aug 2023Updated on 16 Apr 20264,449What is Agent Trade Kit?
What is OKX Agent Trade Kit? OKX Agent Trade Kit is a toolkit that lets AI connect directly to the OKX platform to access real-time market data and execute trades. It works by translating complex trading interfaces into instructions that AI can understand and act on.How do I access Agent Trade Kit? Agent Trade Kit is only available on the web. Go to Trade > Agent Trade Kit.What can Agent Trade Kit do?Published on 29 Apr 2026Updated on 8 May 20261What is OKX DEX Aggregator+?
DEX Aggregator+ is OKX's upgraded decentralized exchange trading experience. Built on top of the existing aggregator routing, it introduces Intent Swap — a trade execution method that lets multiple professional solvers compete for your order, delivering better prices, especially on large trades.How does Intent Swap work? When you start a swap on OKX DEX Aggregator+, the system automatically...Published on 20 Apr 2026Updated on 30 Apr 20267