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What's demo trading and how do I use it?
You may also switch to other instruments by selecting the Trade button again Choose the order type, place your entry price in USDT (if applicable) and the amount of BTC / total USDT value you want to buy, and select Buy BTCHow do I reset the assets on demo trading? To reset the assets on demo trade to initial amount, you'll need to close all the positions and pending orders (if any). Then, go to Assets, and select Reset.FAQWhy is risk-free trading important for beginner traders?Published on Oct 1, 2025Updated on May 5, 20263How do I change and reset my chart layout?
If you need to reset your trading interface, whether to troubleshoot an issue, clear customizations, or simply start fresh, you can quickly restore it to default settings without any hassle. Resetting your interface can be helpful for restoring default settings or ensuring your trading layout is optimized for your needs.Published on Nov 27, 2024Updated on Sep 10, 202518How do I reset my Two-factor authentication (2FA)?
section, select reset Select Reset to proceed You'll be prompted to download the OKX app Note: you're not allowed to perform withdrawal within 24 hours after you've reset or changed your authenticator appPublished on Sep 15, 2023Updated on Apr 29, 202627OKX AI 101
Avoid unofficial Skills: these may lead to asset loss. Only use skills reviewed by OKX.What is OKX Skills Marketplace? Skills is OKX's open marketplace for AI trading capabilities. Developers publish modular skills; users install what they need — like adding plugins to an AI assistant. Click here to enter Skills marketplace. Each Skill undergoes automated security scanning before listing: malicious content detection, prompt injection checks, and data leakage scanning.Published on May 4, 2026Updated on May 5, 2026How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
It's particularly beneficial for beginners who are still gaining confidence in their trading skills or for experienced traders who want to minimize the chances of making impulsive decisions during volatile market conditions. By offering this safeguard, trade confirmations help promote disciplined and thoughtful trading habits, ultimately contributing to better long-term outcomes.Published on Nov 28, 2024Updated on Sep 10, 202512How do I update my authenticator app?
Select security verification unavailable on reset password page Follow the on-screen instructions or contact customer support to reset your authenticator app. Note: You're not allowed to perform withdrawal within 24 hours after you've reset or changed your authenticator app.Published on Aug 1, 2024Updated on Mar 16, 2026193How do I create passkeys? (app)
If you change phones or switch your Apple ID, your existing passkey may stop working and require a reset. Some reset features for iOS users may require iOS 18 or later.Reset passkey If you only have 1 passkey linked to your account, you'll only see the Reset option. This is because your account must always have at least 1 passkey. When you reset it, you'll replace your current passkey with a new one during the process.Published on Aug 16, 2023Updated on May 1, 202613,182How do I create passkeys? (web)
To reset your passkey: Go to Profile > Security > Authentication methods > Passkeys > Manage Select Reset and complete the verification process. You may be asked to complete facial verification using your mobile device Once verified, you'll be prompted to add a new passkey and follow the on-screen instructions Select Reset to reset your passkeyRemove passkey You can remove a passkey only if you have more than one set up.Published on Aug 16, 2023Updated on Jan 29, 20264,282My phone isn't working, what should I do?
Switching verification method in the app Switching verification method on the webI want to reset my phone number You can reset your phone number completely, both in your OKX account and on the login page. To do this, follow this guide: How do I reset Two-factor authentication (2FA)?I tried everything but nothing helped If you have any questions, start with our AI chatbot: you can find it in our support center on the website or in the app.Published on Aug 1, 2024Updated on Jan 27, 20268How do I change my phone number?
Note: You're not allowed to perform withdrawals or use P2P trading to sell crypto within 24 hours after you've changed your phone number You can change or reset your phone number, but you can't remove it.Published on Sep 7, 2023Updated on Apr 30, 20266Where can I find details about cash withdrawal limits, fees, and processing times?
Limit resets on a rolling basis, 24 hours after each transaction — not at midnight. Weekly limit: The maximum amount you can withdraw over 7 consecutive days. Limit resets on a rolling basis, 7 days after the transaction that reached the limit. Monthly limit: The maximum amount you can withdraw within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit.Published on Apr 13, 2026Updated on May 4, 2026Where do I find limits, fees and processing time details for cash withdrawal?
Limit resets on a rolling basis, 24 hours after each transaction — not at midnight. Weekly limit: The maximum amount you can withdraw over 7 consecutive days. Limit resets on a rolling basis, 7 days after the transaction that reached the limit. Monthly limit: The maximum amount you can withdraw within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit.Published on May 23, 2025Updated on Mar 4, 202635Where can I find details about cash deposit limits, fees, and processing times?
Limit resets on a rolling basis, 24 hours after each transaction — not at midnight. Weekly limit: The maximum amount you can deposit over 7 consecutive days. Limit resets on a rolling basis, 7 days after the transaction that reached the limit. Monthly limit: The maximum amount you can deposit within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit.Published on Apr 13, 2026Updated on Apr 21, 2026Where do I find limits, fees and processing time details for cash deposit?
Limit resets on a rolling basis, 24 hours after each transaction — not at midnight. Weekly limit: The maximum amount you can deposit over 7 consecutive days. Limit resets on a rolling basis, 7 days after the transaction that reached the limit. Monthly limit: The maximum amount you can deposit within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit.Published on May 23, 2025Updated on Apr 22, 202628Buy crypto with rewards terms and conditions
Streak Logic and "Reset to Day 2" Rule The campaign uses a behavioral design choice to encourage completion while minimizing user frustration: Daily Tracking: Only one qualified buy per calendar day (UTC+1) counts toward the streak. Breaking the Streak: If you miss a day after completing your first buy, your progress will not reset to zero. Reset Mechanics: Because your Base Reward (€5 BTC) is secured on Day 1, a missed day resets your progress to Day 2.Published on Feb 19, 2026Updated on Mar 16, 2026