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OKX Beginner's Guide
icon next to your profile. You'll find FAQ articles covering topics such as account settings, deposits, withdrawals, and more. Select the question mark icon On the app: Open your app and tap the Menu icon. Select the headset icon to browse articles of interest. Select one of the headset iconsWhere can I find OKX Assistant? To access OKX Assistant, follow these steps: On the web: Select the headset icon at the bottom right corner of your screen.Published on 20 Mar 2023Updated on 10 Apr 20261,727How do I remove my debit or credit card?
OKX app deposit page with Visa card selected Select Manage, then tap the remove icon next to the card you want to remove. OKX app deposit from panel with saved cards and remove options Select Remove to confirm. To add a new card, refer to How do I buy with debit / credit cards? Note: only debit cards are supported in Singapore and U.S.Published on 21 Apr 2026Updated on 21 Apr 2026How to fix passkey error 50162 on Android devices
Select your profile icon and sign in to your Google account. Select your profile icon Go to your Google Account Go to Security and sign-in. Go to Security & sign-in Open Google Password Manager. Go to Google Password Manager Find the passkey for OKX and delete it. Find the passkey(s) Delete the passkey(s) Important note: if you also use OKX Pay, and the OKX Pay passkey works normally, do not delete the passkey labeled "OKX Pay," otherwise you may not be able to use OKX Pay.Published on 8 Dec 2025Updated on 26 Dec 20252,031How do I set a price alert?
Toggle different types of notifications on or off based on your needs On the Web: On the trading page, select the Settings icon Under Preferences, select the Trade notifications You can toggle different types of notifications on or off based on your needs There are several options for the type of sounds that you can select based on your preferencePublished on 30 Apr 2024Updated on 15 Apr 2026261What's limit order in DEX?
Select the history icon on top right corner to view your transaction history View all history in one place to track your order If you wish to cancel the trade, select the respective transaction and select Cancel in Transaction detailsHow do I cancel a DEX limit order? Limit orders can only be canceled manually before they are activated.Published on 10 Aug 2023Updated on 26 Jan 2026126How do I use the chart trading layout?
On the Web: Log in to your OKX account and go to your preferred trading instruments Select the + icon on the right side Choose your preferred chart trading layout Note: You can only create up to 10 workspaces. If you’ve reached the limit, please delete an existing workspace to create a new one.Published on 29 Jan 2024Updated on 18 Apr 2026126X Layer FAQ
On the app (via Web3 wallet) Via the crypto page Select the Copy Address icon on the home page of Web3 mode Click the copy icon Your available addresses are loaded to be copied Select your crypto from the available list Select your preferred crypto Once you're on the crypto page, select Switch preferred address under the Receiving address Select Switch preferred address Switch between addresses of prefix XKO and 0x Via the crypto page You can also navigate to the X Layer network via the Receive optionPublished on 29 Jan 2026Updated on 11 Feb 20268How do I change my verified name?
Tap the edit icon to edit your name Select Confirm to proceed to change your name Fill in your Full name in English and Full name in Korean, then select Save changes to complete your name change. Select save changes once you've filled in your new namePublished on 18 Mar 2026Updated on 20 Apr 202612How do I freeze my account? (web)
However, if you decide to unfreeze the account, you can unfreeze it at anytime by logging into your OKX app and completing a security check.Getting started Log in to your account at okx.com and go to the security center (Profile icon > Security) Find Account management at the Security Center page, select Freeze account Opening Freeze account page Read what'll happen after freezing your account What'll happen after you freeze your account Select Freeze accountPublished on 22 Aug 2023Updated on 24 Mar 2026400How do I join a video call with customer support?
Select Help Center on the login page Select the icon at the top right corner Select ticket center > Help icon on the login page Select Join video call appointment Enter the authentication code that is sent to your email and join the video call Enter the authentication code in order to join the video call Note: after your contact email is verified, you'll receive ticket updates via email.Published on 26 Aug 2025Updated on 6 Apr 202651How do I add my emergency contact?
App Log in on your OKX app > Tap the Main Menu icon in the upper left corner > Profile and settings > Security > Emergency contact. Select Emergency contact under Advanced security Read the description and guide on the introduction page, before proceeding to add emergency contact. Learn more on emergency contact Enter your contact details.Published on 24 Jul 2025Updated on 12 Feb 2026268How do I create passkeys? (app)
Select the remove icon to remove your passkeyPublished on 16 Aug 2023Updated on 20 Apr 202613,050How do I add OKX widget on my phone?
Swipe down or tap and hold the preview of the app, select the Lock icon in the pop-up menu.On iOS We offer a wide variety of widgets on iOS.Published on 15 Aug 2023Updated on 21 Apr 20265,931How do I analyze the DEX label?
Understanding the meanings and uses of icons in our DEX section can significantly enhance your trading efficiency and overall experience. Whether you're new to the platform or an experienced trader, familiarizing yourself with these icons will help you navigate more smoothly and make informed decisions while trading.Published on 28 Jan 2025Updated on 3 Dec 202548Building RFQs
Alternatively, the first leg can be added by select on one of the icons in the "Pre-Defined Strategies" section. Some of these are one leg and some are two.Published on 30 Jun 2022Updated on 9 Apr 202630