Not all products mentioned are available in all jurisdictions.
FAQ
Account management and security
- How do I update my authenticator app?Published on Aug 1, 2024Updated on Mar 16, 2026193
- My phone isn't working, what should I do?Published on Aug 1, 2024Updated on Jan 27, 20268
- How do I freeze my account? (app)Published on Jul 11, 2024Updated on May 6, 20267
- How do I register an account on OKX?Published on May 23, 2024Updated on Apr 27, 202627,606
- How do I reset Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on May 4, 20266,238
- How do I reset my Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on Apr 29, 202627
- How do I change my phone number?Published on Sep 7, 2023Updated on Apr 30, 20266
- How do I change my email?Published on Sep 6, 2023Updated on May 5, 20264,119
- How do I update my email?Published on Sep 6, 2023Updated on Oct 15, 20252
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on May 7, 202613,875
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Apr 16, 202616,249
- What is sub-account?Published on Aug 22, 2023Updated on Apr 30, 20261,844
- How do I close my account? (web)Published on Aug 22, 2023Updated on May 4, 2026460
- How do I close my account? (app)Published on Aug 22, 2023Updated on Apr 28, 20268
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Mar 24, 2026401
Showing 16-30 of 35 articles